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HossClinical

Clinical staff who work inside your Hoss Care account

Hard to hire and keep care coordinators? HossClinical adds experienced nurses and coordinators who run follow-ups and check-ins as an extension of your team, on the same record.

Johannes Vermeer, Woman Writing a Letter, with Her Maid, c. 1670A message written and sent. Outreach that lands on the record.
The problem

Follow-up care needs people, and they are hard to hire

Most practices know which patients need a call. The gap is the hours to make those calls and write them up. HossClinical fills that gap inside your own account.

Today

More patients than people to call them

  • Coordinator roles open for months
  • Follow-up calls slip whenever someone is out
  • In-house nurses spend afternoons on routine calls
  • New patients wait weeks for a first follow-up
With HossClinical

Capacity that shows up on the record

  • Experienced nurses and coordinators working in your account
  • Follow-up calls on schedule, each one logged to the record
  • Your in-house team keeps the complex cases
  • Coverage that grows or shrinks with patient volume
What the team does

Follow-ups and coordination, staffed

From the first welcome call to the documentation behind each claim, our staff handle the routine work so yours can focus on patients.

01

Nurses and coordinators on your account

Licensed nurses and care coordinators who work inside your Hoss Care account, follow your protocols, and escalate to your clinicians. Patients hear from the same people each time.

02

Patient outreach

Check-in calls, medication reminders, and follow-ups, each one logged.

03

New patient onboarding

Welcome calls, app setup, and the first follow-up booked.

04

Documentation support

Every call summarized on the record, ready for your clinician to sign.

05

Billing support

The work documented so each claim has its note behind it.

06

Staffing that scales

Add or reduce coverage with patient volume, without hiring cycles.

How it works

Your protocols, our hours

HossClinical works the way your practice already does. Your clinicians stay in charge of every clinical call.

Steps · 3
  1. 01
    Step 01 · Kickoff

    We learn how your practice works

    Your clinicians set the protocols: who to call, what to ask, and when to escalate. Our staff are set up in your Hoss Care account with the access their role needs.

  2. 02
    Step 02 · Every day

    Calls, check-ins, and follow-ups, on schedule

    Nurses and coordinators work through the day's list. Every call and message is logged to the patient's record, so your team sees the same history.

  3. 03
    Step 03 · Escalation

    Anything clinical goes to your clinician

    Our staff do not make clinical decisions. When something changes, it goes to the clinician you named, with the call notes attached.

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Why HossClinical

Your team keeps the complex cases and hands over the rest

Our staff run the day-to-day of follow-up care and hand back anything that needs a clinician, so your in-house team spends its time where it matters most.

  • More patients reached without adding full-time staff
  • One standard of follow-up across every site
Questions

Questions about HossClinical

Who are the HossClinical staff?

Licensed nurses and care coordinators who work inside your Hoss Care account as an extension of your team, following the protocols your clinicians set.

Who makes clinical decisions?

Your clinicians, always. HossClinical staff follow your protocols, document every call, and escalate anything clinical to the clinician you name.

Do they need access to our EHR?

They work in Hoss Care, which syncs with your EHR through HossConnect. Access is role-based, so each person sees only what their work needs.

Can we start with part of our patients?

Yes. Many teams start with one care service or one site, such as follow-ups after a hospital stay, and widen coverage once it is running.

Can we scale coverage up or down?

Yes. Coverage follows your patient volume, so you can add or reduce staff time without a hiring cycle.

Check-ins on a follow-up list, calls on the record. Your team keeps the complex cases.

HossClinical

Ready to add clinical capacity?

Talk to our team about how HossClinical can expand your follow-up capacity without the hiring headaches.