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Pain management

Better pain care with less paperwork

Pain care carries more documentation than almost any specialty. Hoss Care tracks agreements and screens, brings check-ins from home onto the record, and suggests the note during the visit for the clinician to review and sign.

Edgar Degas, Dancers in the Rehearsal Room, c. 1890Bodies at work and at rest. Care for how people move, and how they hurt.
The problem

What makes pain care so hard to run.

Chronic pain care is one of the most documentation-heavy specialties there is, and much of the work happens between visits.

  • Controlled substance oversight by hand

    Treatment agreements, urine screens, and PDMP checks are tracked across hundreds of patients in spreadsheets and memory.

    In practiceA renewal request comes in and the nurse hunts through three systems to confirm the last screen date.

  • Documentation that never ends

    Chronic pain care needs detailed notes for medical necessity, prior authorizations, and payer audits.

    In practiceA prior authorization is denied because the functional note from last month was never finished.

  • Weeks of silence between visits

    Pain patients need frequent contact, but most practices only hear from them when something has gone wrong.

    In practiceA patient's pain escalates for two weeks before the next visit, and the first the clinic hears of it is a call to the emergency line.

  • Care delivered but not billed

    Phone follow-ups, medication reviews, and check-ins happen every day, and most of it leaves no record a biller can use.

    In practiceA nurse spends the morning on patient calls, and the note says only that she spoke with the patient.

How Hoss Care helps

Built for pain management not retrofitted for it.

Agreements, check-ins, and notes on one record. AI assistance suggests and flags; your clinicians review, edit, and sign.

  • Agreements and screens tracked for you

    Treatment agreements, screening schedules, and required documentation live on the record, and the platform flags gaps before an audit does.

    In practiceThe renewal screen shows the agreement date, the last screen, and what is due, on one page.

    • Documentation
    • Orders
    • Care team
  • Check-ins from home between visits

    Pain, function, and medication use reported from home, so the team hears from the patient before the crisis.

    In practiceA patient reports a bad week on Tuesday, and the care team reviews it before Friday's refill.

    • Check-ins from home
    • Follow-ups
    • Notes
  • Billing without the afternoon of paperwork

    Time and notes are captured during the work, and the claim is prepared with the note attached for staff to review.

    In practiceMonth end is a review, not a reconstruction.

    • Claims
    • Billing
    • EHR
The platform

Built for the complexity of pain care.

Every feature is designed around long-term pain patients and the oversight that comes with them.

  • Works with the EHR you already use
  • Notes written during the work
  • Patient-reported pain and function from home
  • Medication use reported between visits
  • Check-ins that need attention are flagged for review
  • HIPAA-compliant messaging
  • Claims prepared with the note attached
  • Treatment agreement and screening dashboards
Vincent van Gogh, Sorrowing Old Man (At Eternity's Gate), 1890Pain does not wait for the next appointment. Hear about it between visits.

Compliance without the spreadsheets. Every check-in, every screen, on the record.

Pain management

Ready to take the paperwork out of pain care?

See how Hoss Care helps pain management practices track agreements, hear from patients between visits, and bill the care they deliver.