Custom care design
Every practice runs its follow-ups a little differently. We map the workflow your practice already runs and build it into the platform, so it runs the same way for every patient.
For the workflow only your practice runs.
When the way your team works does not match a standard care service, we build the platform around your workflow instead.
Practices this works well for
- Follow-up workflows that do not match a standard service
- Clinics adding a new service and wanting it run their way
- Groups that need the same workflow at every site
- Teams moving work off sticky notes and spreadsheets
Better served another way
- Practices that want a standard care service as it comes
- Teams looking for staff to run the work for them
- Follow-up care from homePatients check in from home between visits. Your team sees what changed, acts early, and the record is written as it happens.
- Ongoing care for complex conditionsMonthly follow-ups for patients with two or more long-term conditions, with one care plan and one care team on the same record.
- Annual wellness visitsThe yearly visit prepared for, risks flagged, and the gaps closed before the patient leaves.
Your team knows the work. Our team builds it.
Mapping, build, training, and launch are done with your team rather than handed to them.
What your team does
- Shows us how the work happens today
- Decides who owns each step
- Trains on your own patients and screens
- Tells us what to change after launch
What Hoss Care does
- Maps the workflow step by step
- Builds each step, handoff, and EHR field
- Trains every role on its part
- Stays on hand in the first weeks and adjusts the build
AI assistance in Hoss Care is advisory. It suggests and flags; your clinicians review, edit, and sign, and your staff submit.
How we build it with you.
The same three steps for every practice, with the content of each step coming from your own team.
A workflow that runs the same way for every patient.
Every step has an owner, every handoff is on the record, and the next step is always on someone's screen.
- Steps and handoffs built around your team
- Notes and orders written to your EHR
- Each role trained on its part
- Adjustments made in the first weeks
Questions practice managers ask
How long does it take?
Mapping takes a session or two with your team. Build, training, and the first patients follow, and a typical go-live takes about 30 days.
Do we have to change our EHR?
No. The workflow is built on top of the EHR you already run. Each step writes to the fields and orders it touches, so nothing is entered twice.
Who on our team needs to be involved?
The people who do the work today: usually someone from the front desk, a nurse or medical assistant, a clinician, and the billing lead. Each one is trained on their own part.
Can we change the workflow after launch?
Yes. Our team is on hand for the first weeks and adjusts the build as your team uses it. After that, changes are requested the same way and made on the same build.
A workflow built for your practice. Running, documented, and yours.
Ready to map your workflow?
Bring the workflow you run today. We will show you what it looks like built.