Behavioral health inside primary care
A team approach to depression, anxiety, and other behavioral health conditions: the primary care provider, a care manager, and a psychiatric consultant working from one record.
Why behavioral health stalls in primary care.
Most patients with depression or anxiety are first seen by their primary care provider. What happens next is often a long wait and a split record.
Long waits for a referral
A patient with depression or anxiety is referred out, and the first appointment is months away.
In practiceThe patient is back in the primary care office twice before the referral appointment comes through.
No measure of progress
Treatment starts, but nobody tracks whether the patient is actually getting better.
In practiceA screening is done once at intake and never repeated.
Care split across offices
The primary care provider and the behavioral health team keep separate notes in separate systems.
In practiceA medication change made in one office is not seen in the other until the patient mentions it.
The care manager's work goes unrecorded
Check-in calls and consultant reviews happen, but they rarely make it into the record.
In practiceA week of calls lives in a notebook instead of on the patient's chart.
Three roles, one record, and progress everyone can see.
Each member of the team works from the same patient record. AI assistance suggests and flags; clinicians review, decide, and sign.
- Behavioral health care manager
One caseload, one list
Weekly check-ins, repeat screenings, and plan changes in one place, with the note written while the call happens.
- Primary care provider
Screening at the visit
Scores are stored on the patient's record, next to the rest of their care.
- Psychiatric consultant
Reviews on the same record
The consultant reviews the caseload, and recommendations reach the provider who prescribes.
- Practice leaders
Progress you can see
Treatment is measured and adjusted until patients reach their goal, so you can see who is improving and who needs more.
A month of collaborative care, on one record.
Screening, weekly follow-up, and consultant review run as one documented workflow, so the record shows the care that was given.
- A registry of every patient in collaborative care
- PHQ-9 and GAD-7 screening, scored and stored on the record
- Psychiatric consultation scheduling
- Treatment adjusted until patients reach their goal
- Care manager notes written while the work happens
- Works inside the EHR you already use
Care that sits alongside it on the same record.
Behavioral health often travels with long-term conditions. These services run on the same platform, with the same team.
- Integrated behavioral healthScreening, follow-up, and care coordination for mind and body in the same visit workflow.
- Ongoing care for complex conditionsMonthly follow-ups for patients with two or more long-term conditions, with one care plan and one care team on the same record.
- Focused care for one serious conditionIntensive follow-up for a single high-risk condition, with a plan the whole team can see.
Help where patients already are. Measured, and on the same record.
Start collaborative behavioral health in your practice
From setup to daily operation, Hoss Care provides the software and support to bring behavioral health into primary care.